Insight.

The Aspire Leaderboard CCM/CXM Service Provider Analysis

Aspire Analyst’s Overview of O’Neil Digital Solutions

O’Neil Digital Solutions announced in October their position as a leader in the CCM-CXM Service Provider Aspire Leaderboard, a dynamic, digital-first, positioning grid that ranks service providers across the CCM and CXM industries. The capability map evaluated in the analyst overview sits inside the ONEsuite communications platform.

The Aspire Leaderboard helps enterprises analyze both CCM technology vendors and Service Providers based on their capabilities and vision. It provides a rich and relevant vendor evaluation experience for companies, particularly new buyers within line-of-business functions and marketing roles. The methodology details and the prior Aspire CCM-CXM service provider recognition track the same evaluation criteria across vendor cohorts.

The following video is an analyst’s overview of O’Neil, provided by Aspire.