Unveiling Personal Narratives: How Data Tells a Story About Every Customer
In the dynamic and ever-evolving landscape of health insurance and financial services, the profound saying “data tells a story” has become increasingly relevant. Behind every individual, whether in a health plan, a 401k plan participant, or an insurance policyholder, lies not just data but a vast reservoir of information, a narrative intricately woven into complex […]
Financial Services and Insurance Trends to Look For in 2024
As we step further into 2024, the financial services and insurance sectors find themselves at the forefront of a rapidly evolving landscape. Technological advancements, regulatory changes, and shifting consumer expectations are driving significant transformations in these industries. In this post, we will explore the key trends and predictions that are expected to shape the trajectory […]
O’Neil Digital Solutions Announces Ascensus as New Client, Paving the Way for Enhanced Communication
O’Neil Digital Solutions Announces Ascensus as New Client, Paving the Way for Enhanced Communication LOS ANGELES, CA – [Date] – O’Neil Digital Solutions, a leader in innovative customer communication management and customer experience solutions, is proud to announce its newest client, Ascensus, a market-leading enabler of tax-advantaged savings. Ascensus has chosen O’Neil’s ONEsuite CCM + […]
Four in ’24: The Major Trends Impacting Customer Communications
Discover how data, omnichannel experience, artificial intelligence (AI), and more are shaping CCM strategy this year and beyond As always, a New Year puts social and technological advancements under the microscope. With cutting-edge platforms and tools continuing to drive the evolution of consumer expectations, businesses must adopt innovative strategies that seamlessly blend data, omnichannel interactions, […]
The Future of Customer Communications is Here. Introducing ONEsuite 4.0.
The goal of most corporate CEOs is to build customer loyalty by increasing satisfaction levels and providing a great experience for new customers coming on board. These executives are looking for a solution that will increase engagement, find the right kind of prospective customers, grow sales, and then keep their customers happy throughout the entire lifecycle […]
A Generational Approach to Creating Powerful Financial Communications
It’s nearly impossible to create a campaign that targets every member of your audience with the same message or offer. As you likely know, an effective strategy attracts and engages the right person with the right message at the right time. A baby boomer has vastly different needs and attitudes than a millennial, hence each […]
O’Neil Digital Solutions Revolutionizes Customer Experience & Communications with the Launch of ONEsuite 4.0
Cutting-edge AI-powered platform elevates customer communication and experience management to unprecedented levels. LOS ANGELES, Oct. 19, 2023 /PRNewswire/ — O’Neil Digital Solutions, a trailblazer in customer experience and communication solutions, proudly announces the launch of its groundbreaking ONEsuite version 4.0. This latest release provides a self-service solution for clients to transform customer engagement by seamlessly integrating artificial intelligence […]
Leveraging Social Determinants of Health to Deliver Exceptional Customer Experiences
In the rapidly evolving landscape of financial services and insurance, customer expectations are higher than ever before. Today’s customers demand personalized, relevant, and meaningful interactions. To meet these expectations and build stronger relationships with clients, financial and insurance companies are turning to data analytics and social determinants of health (SDOH) to provide more meaningful communications […]
How Data Will Reshape the Life Insurance Landscape
Elevating Customer Engagement and Fostering Loyalty: Unleashing Data-Driven Strategies in the Life Insurance Arena In a swiftly evolving digital era where competition among life insurance firms intensifies, the imperative to enhance customer retention strategies takes center stage. According to a recent 2023 Gartner report, which surveyed over 2,200 CIOs and technology executives across 81 countries […]
