ONEscore: Campaign Management for Better Customer Experiences

As the communications landscape rapidly changes, businesses need to communicate more effectively to ensure customer satisfaction and brand loyalty. O’Neil’s ONEscore solution provides a centralized campaign management platform that helps clients get to know and understand their audience, enabling more personalized and meaningful communications. This creates a better overall experience for the customer. Data-Driven Campaigns […]

O’Neil Digital Solutions’ ONEsuite Platform Named a Global Leader on the Aspire CCM-CXM Leaderboard™️

ONEsuite Platform continues to augment CCM/CXM operations, cost-savings, employee and customer experiences, and more LOS ANGELES, CA – January 10, 2023 – O’Neil Digital Solutions, the nation’s leading Customer Communications Management (CCM) and Customer Experience (CX) provider, is pleased to announce that its ONEsuite platform was recognized as an international leader in the Communication Experience […]

Eric Ramsey, National Account Sales Executive in Managed Healthcare, Joins Healthcare CCM / CX Leader O’Neil Digital Solutions

O’Neil Digital Solutions, the healthcare industry leader in Customer Communications Management (CCM) and Customer Experience Management (CXM), announced the appointment of Eric Ramsey in the role of National Account Sales Executive. This new hire further reinforces the organization’s commitment to cutting-edge CCM and CXM solutions designed for managed healthcare payers, including Medicare, Medicaid, commercial and […]

Webinar: Next-Gen CXM: Leveraging Data And Analytics To Deliver Powerful Outreach And Retain Customers For Life.

An explosion in digital adoption and increasing demand for personalized interactions across the customer lifecycle have accelerated CCM’s evolution and made communications more important than ever before.   Enterprises are prioritizing digital transformation and omni-channel communications in an effort to improve customer experience and boost retention. In the coming years, we expect to see a growing […]

The Aspire Leaderboard CCM/CXM Service Provider Analysis

Aspire Analyst’s Overview of O’Neil Digital Solutions O’Neil Digital Solutions announced in October their position as a leader in the CCM-CXM Service Provider Aspire Leaderboard, a dynamic, digital-first, positioning grid that ranks service providers across the CCM and CXM industries. The Aspire Leaderboard helps enterprises analyze both CCM technology vendors and Service Providers based on […]

O’Neil Digital Solutions Secures Leadership Position In Aspire’s CCM-CXM Service Provider Leaderboard

ONEsuite Platform Provides a 360° View of Customers for Deep Insight and Engagement. O’Neil Digital Solutions, the nation’s leader in Customer Communications Management (CCM) and Customer Experience (CX), is pleased to announce its position as a leader in the CCM-CXM Service Provider Aspire Leaderboard, a dynamic, digital-first, positioning grid that ranks service providers across the CCM and CXM […]

O’Neil Launches New CXM/CCM Solution Designed for Customer Acquisition, Bonding and Retention

O’Neil Digital Solutions, the nation’s leader in Customer Communications Management (CCM) and Customer Experience (CX), has launched ONEinteractive, a SaaS solution that optimizes the client-customer relationship for it’s financial services clients (defined contribution, life & annuity, banking, and wealth management). Through its robust data analytics and timely, personalized customer communications management, ONEinteractive provides a full-service […]

Michael Straubel Joins O’Neil as Managing Director of Global Partnerships

Global Business Development Executive Michael M. Straubel Joins Fintech CCM and CXM Leader O’Neil Digital Solutions as Managing Director of Global Partnerships O’Neil Digital Solutions, the leader in Customer Communications Management (CCM) and Customer Experience Management (CXM), today announced the appointment of global fintech and business development executive, Michael M. Straubel, in the newly created […]

Customer Communications Management Software Highlights

The best customer communications management software goes beyond building brand awareness to facilitate lifelong brand relationships. ONEsuite, the flagship product from O’Neil Digital Solutions, does that and so much more. Our robust platform modernizes and transforms your communications to improve customer satisfaction and generate more revenue. In today’s world, you can’t afford to fall short […]