Eric Ramsey, National Account Sales Executive in Managed Healthcare, Joins Healthcare CCM / CX Leader O’Neil Digital Solutions

O’Neil Digital Solutions, the healthcare industry leader in Customer Communications Management (CCM) and Customer Experience Management (CXM), announced the appointment of Eric Ramsey in the role of National Account Sales Executive. This new hire further reinforces the organization’s commitment to cutting-edge CCM and CXM solutions designed for managed healthcare payers, including Medicare, Medicaid, commercial and […]

Webinar: Next-Gen CXM: Leveraging Data And Analytics To Deliver Powerful Outreach And Retain Customers For Life.

An explosion in digital adoption and increasing demand for personalized interactions across the customer lifecycle have accelerated CCM’s evolution and made communications more important than ever before.   Enterprises are prioritizing digital transformation and omni-channel communications in an effort to improve customer experience and boost retention. In the coming years, we expect to see a growing […]

The Aspire Leaderboard CCM/CXM Service Provider Analysis

Aspire Analyst’s Overview of O’Neil Digital Solutions O’Neil Digital Solutions announced in October their position as a leader in the CCM-CXM Service Provider Aspire Leaderboard, a dynamic, digital-first, positioning grid that ranks service providers across the CCM and CXM industries. The Aspire Leaderboard helps enterprises analyze both CCM technology vendors and Service Providers based on […]

O’Neil Digital Solutions Secures Leadership Position In Aspire’s CCM-CXM Service Provider Leaderboard

ONEsuite Platform Provides a 360° View of Customers for Deep Insight and Engagement. O’Neil Digital Solutions, the nation’s leader in Customer Communications Management (CCM) and Customer Experience (CX), is pleased to announce its position as a leader in the CCM-CXM Service Provider Aspire Leaderboard, a dynamic, digital-first, positioning grid that ranks service providers across the CCM and CXM […]

O’Neil Launches New CXM/CCM Solution Designed for Customer Acquisition, Bonding and Retention

O’Neil Digital Solutions, the nation’s leader in Customer Communications Management (CCM) and Customer Experience (CX), has launched ONEinteractive, a SaaS solution that optimizes the client-customer relationship for it’s financial services clients (defined contribution, life & annuity, banking, and wealth management). Through its robust data analytics and timely, personalized customer communications management, ONEinteractive provides a full-service […]

Michael Straubel Joins O’Neil as Managing Director of Global Partnerships

Global Business Development Executive Michael M. Straubel Joins Fintech CCM and CXM Leader O’Neil Digital Solutions as Managing Director of Global Partnerships O’Neil Digital Solutions, the leader in Customer Communications Management (CCM) and Customer Experience Management (CXM), today announced the appointment of global fintech and business development executive, Michael M. Straubel, in the newly created […]

Customer Communications Management Software Highlights

The best customer communications management software goes beyond building brand awareness to facilitate lifelong brand relationships. ONEsuite, the flagship product from O’Neil Digital Solutions, does that and so much more. Our robust platform modernizes and transforms your communications to improve customer satisfaction and generate more revenue. In today’s world, you can’t afford to fall short […]

Breakthrough Customer Data Analytics and Intelligence Engine for CCM and CXM

In an unprecedented development in the Customer Communications Management (CCM) and Customer Experience Management (CXM) space, O’Neil Digital Solutions announced the launch of ONEscore, a data analytics and intelligence platform that enables clients to accurately study recipient behavior in real-time and properly segment their customers using 360° live personas.

O’Neil Announces New CCM Platform Upgrade

O’Neil Digital Solutions has launched a new release of it’s flagship ONEsuite platform, an enterprise CCM, CXM and Digital Transformation solution. ONEsuite enables enterprises to achieve their digital transformation goals while effectively improving customer communications.