Improving Healthcare Customer Satisfaction: Medicare Plan Star Ratings

When you really know your audience, you can communicate more effectively and build better relationships. In turn, you increase satisfaction and ensure customers for life
Global Asset Management: 2020 Strategic Leadership Forum

O’Neil Digital Solutions will be exhibiting at the 2020 NICSA Strategic Leadership Forum, February 26 – 28 at the Marriott Harbor Beach in Ft. Lauderdale, FL.
The Truth About Modern Financial Communications

What do you suppose is the number one reason why financial clients end their relationships with their broker or financial institution? The answer might surprise you. It’s poor communication.
How Healthcare Organizations Can Improve their Net Promoter Score

Delivering an exceptional experience beyond medical care is among the most important measures a healthcare organization can take to ensure brand loyalty.
The Value of Omni-channel Communication in Healthcare

“Omni-channel” is among the more trendy terms in marketing these days. And for good reason. A sound Omni-channel strategy can provide abundant returns for both a business and its customers. Omni-channel communication refers to the significant shift toward more personalized, one-to-one communication through the multiple channels and devices that an individual might use — both online and […]
Customer Enrollment Kit Platform for Healthcare and Financial Industries

O’Neil Digital Solutions launched their newest release of their enrollment kit solution, called ONEkit™ 2.0. This new tool allows customers complete flexibility to create, manage and order enrollment materials for their new and existing customers.
O’Neil Digital Solutions and Pentegra to Launch Plan Health Dashboard

O’Neil Digital Solutions, a sister company of Investor’s Business Daily, and a leading provider of Plan Sponsor and Participant Communications, has partnered with Pentegra to launch a Plan Health Dashboard.