THE POWER OF ONE

Communicate with your healthcare members more effectively, build better relationships, increase satisfaction, and ensure customers for life

0 +
YEARS OF MANAGED HEALTHCARE EXPERIENCE
25 MILLION+
HEALTHCARE MEMBERS RECEIVE BI-DIRECTIONAL COMMUNICATIONS FROM O’NEIL
200 +
YEARS OF COMBINED HEALTHCARE PROFESSIONAL SERVICES EXPERTISE
The nation’s most reputable healthcare organizations rely on O’Neil’s expertise to confidently communicate to and engage their healthcare members. ONEsuite©, our data-driven CCM + CX platform provides the reliability, consistency, and security they need.

Healthcare Products

Work from One Integrated Platform. Transform the Entire Customer Experience.

ONEsuite© has all the tools you need to know your customer, communicate with them more effectively, and improve customer experience and satisfaction.

Simplification and Modernization of your Information Architecture

  • Advanced Data Security Protocols
  • “Off the Shelf” and Custom Integrations
  • Data Model Management
  • Data Cleanup and Consolidation

Know and Understand Your Audience

  • Predictive Modeling
  • Next Best Action
  • AI + Machine Learning
  • Social Determinants Data

Comprehensive Content Creation, Management, and Delivery Tools

  • Content Creation & Management
  • Self-Service or Managed Services
  • Document & Asset Vault
  • Template Creation & Management
  • Workflow Creation & Approval Routing
  • Omni-Channel Delivery

Improve Retention, Expand Relationships, Increase Referrals

  • Campaign Builder
  • Campaign Management
  • Predictive Modeling + Analytics
  • Omni-channel campaign orchestration
  • Campaign Performance Dashboard
  • Machine Learning

Digital Transformation + Omni-channel Solutions

  • Preference Management
  • eDelivery & ePresentment
  • Print + Fulfillment
  • Email, SMS, Microsites & PowerPoints
  • Interactive Video
  • Production Dashboard

O’Neil Recognized as a CCM-CXM Leader by Industry Analysts

Customer Experience Management: a 360° view

Why choose ONEsuite for creating and managing healthcare communications?

Are you ready to
digitally transform and improve
customer communications?

Please contact us for more information
on our Healthcare solutions.




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