THE POWER OF ONE
Communicate with your healthcare members more effectively, build better relationships, increase satisfaction, and ensure customers for life
Healthcare organizations rely on O’Neil’s years of experience and expertise to create, manage, and deliver marketing and compliance documents and communications to their healthcare members, both electronically and in print.
Healthcare Products
- ID Cards
- Welcome / Enrollment Kits
- Compliance Letters
- ANOCs / EOCs
- Drug Formularies
- Provider Directories
- Explanation / Summary of Benefits
- Marketing Campaigns
- SOPs
- Checks
Work from ONE Integrated Platform. Transform the Entire Member Experience.
ONEsuite© has all the tools you need to know your members, communicate with them more effectively, and improve customer experience and satisfaction.
Simplification and Modernization of your Information Architecture
- Advanced Data Security Protocols
- “Off the Shelf” and Custom Integrations
- Data Model Management
- Data Cleanup and Consolidation
Know and Understand Your Audience
- Predictive Modeling
- Next Best Action
- AI + Machine Learning
- Social Determinants Data
Comprehensive Content Creation, Management, and Delivery Tools
- Content Creation & Management
- Self-Service or Managed Services
- Document & Asset Vault
- Template Creation & Management
- Workflow Creation & Approval Routing
- Omni-Channel Delivery
Improve Retention, Expand Relationships, Increase Referrals
- Campaign Builder
- Campaign Management
- Predictive Modeling + Analytics
- Omni-channel campaign orchestration
- Campaign Performance Dashboard
- Machine Learning
Digital Transformation + Omni-channel Solutions
- Preference Management
- eDelivery & ePresentment
- Print + Fulfillment
- Email, SMS, Microsites & PowerPoints
- Interactive Video
- Production Dashboard
O’Neil Recognized as a CCM-CXM Leader by Industry Analysts
Customer Experience Management: a 360° view
Why choose ONEsuite for creating and managing healthcare communications?
- Avoid spending millions on siloed software. ONEsuite integrates Data Analytics, Preference Management, Composition, Content Management, Journey Orchestration, Campaign Management, and Omni-channel Delivery
- Machine learning, AI, and predictive modeling combine to provide customer insights and next best action automation
- Create meaningful campaigns based on deep analytics and audience segmentation: the right content for the right audience at the right time
- Deliver highly customized communications for better engagement and improved Star ratings
- Modular and flexible so it integrates with your in-house platform
- The ONEsuite platform supports a broad range of uses across many business units
- Enables users to work remotely on an platform designed to allow them to create, manage, and deliver communications with minimum instruction
- Fully supported by our team of industry experts and data scientists
- O’Neil is a leader in innovative, data-driven technology for the healthcare industry
