O’Neil Launches New CXM/CCM Solution Designed for Customer Acquisition, Bonding and Retention
O’Neil Digital Solutions, the nation’s leader in Customer Communications Management (CCM) and Customer Experience (CX), has launched ONEinteractive, a SaaS solution that optimizes the client-customer relationship for it’s financial services clients (defined contribution, life & annuity, banking, and wealth management). Through its robust data analytics and timely, personalized customer communications management, ONEinteractive provides a full-service […]
Data Analytics Platform Key to CCM & CXM Success
Are you searching for a more comprehensive, personalized, and effective way to connect with your audience? Are you losing revenue opportunities by not comprehensively knowing your audience, and therefore, cannot properly serve them or anticipate their needs? Do you want to improve your customer experience, retention, and industry rating? These are the questions enterprises grapple […]
Breakthrough Customer Data Analytics and Intelligence Engine for CCM and CXM
In an unprecedented development in the Customer Communications Management (CCM) and Customer Experience Management (CXM) space, O’Neil Digital Solutions announced the launch of ONEscore, a data analytics and intelligence platform that enables clients to accurately study recipient behavior in real-time and properly segment their customers using 360° live personas.
O’Neil Announces New CCM Platform Upgrade
O’Neil Digital Solutions has launched a new release of it’s flagship ONEsuite platform, an enterprise CCM, CXM and Digital Transformation solution. ONEsuite enables enterprises to achieve their digital transformation goals while effectively improving customer communications.
For Critical Financial Communications, You Have a Choice
As a financially-sound, privately-held company, O’Neil is positioned to continue to provide client solutions today and for many years to come.
Global Asset Management: 2020 Strategic Leadership Forum
O’Neil Digital Solutions will be exhibiting at the 2020 NICSA Strategic Leadership Forum, February 26 – 28 at the Marriott Harbor Beach in Ft. Lauderdale, FL.
The Truth About Modern Financial Communications
What do you suppose is the number one reason why financial clients end their relationships with their broker or financial institution? The answer might surprise you. It’s poor communication.
The Value of the Medicare Plan Star Rating
When it comes to Medicare, delivering great service begins with taking a member-centric approach to communicating with and guiding members at every interaction. When healthcare organizations recognize that expectations vary from person to person, and implement systems to accommodate those expectations, they pave the way for more exceptional service delivery.
Customer Enrollment Kit Platform for Healthcare and Financial Industries
O’Neil Digital Solutions launched their newest release of their enrollment kit solution, called ONEkit™ 2.0. This new tool allows customers complete flexibility to create, manage and order enrollment materials for their new and existing customers.
