From Priority to Performance: What Separates Member Communication Leaders from the Rest
Most health plans have made member experience a strategic priority. Fewer have built the operational architecture to make that priority actionable. Here’s an uncomfortable reality: 73% of healthcare payers now […]
The Real Cost of Vendor Sprawl—and Why Consolidation Delivers Immediate Returns
As organizations close out 2025 and finalize their 2026 priorities, one issue continues to surface across healthcare, financial services, and insurance: vendor sprawl. It’s more than an operational inconvenience. It’s […]
Transitioning a Prominent Healthcare Company to an Enterprise CCM Solution
A HEALTHCARE SUCCESS STORY Transitioning a Prominent Healthcare Company to an Enterprise CCM Solution Client: A Prominent Healthcare Company A prominent healthcare company faced challenges with an inconsistent, costly, and inefficient […]
From Complexity to Clarity: Vendor Consolidation Strategies for Healthcare Leaders in 2025
As we enter 2025, the healthcare world remains challenging to navigate. Rising costs, stricter regulations, increasing patient demands, and the unrelenting pace of digital transformation create a compelling case for […]