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Improve customer and member communications with CCM software (financial, healthcare)
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Tag: Member Communications

Hello, I’m Here: Welcome To the Live Persona

I used to be a little puzzled when I read the documents given to me at the end of a physician appointment. My eyes scanned over the information that encompassed my vitals.

Health Plan Member Communications: Difference is In the Data

A recent study indicates that only 56% of health plan members feel they can get help from their plan when they need it or that their health plan understands them or their wants and needs.

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