ONEsuite CCM + CX Platform for Healthcare
This sales sheet introduces ONEsuite® for Healthcare—a powerful platform that helps healthcare organizations manage all member communications in one place. It highlights key features like print and digital delivery, personalization, compliance support, and self-service tools, showing how O’Neil helps reduce costs, improve engagement, and simplify complex workflows.
Streamlining EOB Production and Campaign Management for a Leading PBM
A major PBM struggled with complex, inefficient EOB production and slow campaign launches. O’Neil’s ONEsuite platform cut templates by 80%, reduced update effort by 60%, ensured 100% compliance, lowered costs, and enabled faster, personalized omnichannel campaigns—boosting efficiency and member engagement.
Transitioning a Prominent Healthcare Company to an Enterprise CCM Solution
A prominent healthcare company consolidated multiple vendors into O’Neil’s ONEsuite platform, unifying communications across all business lines. The shift streamlined workflows, ensured brand consistency, enabled rapid deployment, and delivered over $6 million in savings—while improving member engagement and supporting digital transformation.
Optimizing Postage Savings for a Leading Healthcare Organization
A prominent healthcare organization partnered with O’Neil Digital Solutions to cut mailing costs and boost member engagement. By leveraging USPS promotions, innovative designs, and advanced technology, they achieved significant postage savings and more effective communications.
Driving Digital Adoption to Reduce Costs and Improve Member Engagement
Faced with rising costs, low digital adoption, and limited engagement insights, a national Medicare plan turned to O’Neil Digital Solutions. How a Medicare Plan Modernized Member Communications—streamlining processes, building trust, and delivering results while maintaining security and compliance.
Revolutionizing Member Engagement – Whitepaper
Discover how leading health plans boost satisfaction, improve Star Ratings, and cut costs by turning communication into a strategic advantage—meeting member expectations, driving efficiency, and ensuring compliance.
O’Neil Healthcare Communications Overview
O’Neil provides end-to-end communication solutions for health plans, PBMs, and providers. Powered by the ONEsuite CCM+CX platform, services include personalized document composition, data integration, omnichannel delivery, and compliance with HIPAA, CMS, and NCQA—improving engagement, satisfaction, and operational efficiency.