Revolutionizing Customer Communications: O’Neil Digital Solutions’ ONEsuite Platform with Embedded AI

In today’s competitive business landscape, providing an exceptional customer experience sets a company apart from its competitors. When customers have a positive experience, they are more likely to choose that company over others offering similar products or services. A positive customer experience leads to higher customer satisfaction, which, in turn, builds customer loyalty. Satisfied and […]

3 Ways That Payers Leveraged Artificial Intelligence in 2020

Artificial intelligence is not a new technology, with the first artificial intelligence programs emerging in the early 1950s. However, payers, providers, and vendors continue to enhance and specialize this technology to address healthcare challenges.