Customer communications, transformed

Discover ONEsuite™, our suite of web tools to create, manage and deliver your business documents how and where your audience demands

Customer communications, transformed

Discover ONEsuite™, our suite of web tools to create, manage and deliver your business documents how and where your audience demands
One Suite
Interactive Software Solutions

O’Neils technology-driven, data management, print and ePresentment solutions are embodied in a suite of sophisticated web portals, called ONEsuite. The ONEsuite solution is an array of services and internet products that empower you to create and deliver effective marketing, sales and business documents for your audience, in all media formats.

Preference + Data Management

Manage Preferences

O’Neil’s ONEcollect platform is the perfect solution to manage preferences of your audience for multi-channel communications. ONEcollect enables you to present your communications to your audience when they want it, how they want it, and where they want it. You will gain a higher customer retention and will save money by reducing costly print and postage expenses.

Document Creation + Management

Template Creation & Editing

O’Neil’s ONEdoc solution allows our clients to virtually eliminate their composition and desk top publishing departments by providing a cloud-based composition tool for managing, editing and even creating new document templates.

Variable Messaging System

ONEvms enables our clients to create customized documents with variable text and images, with complete control of your content and messaging. ONEvms streamlines template management by providing our clients with a self-service tool to create and edit customized content and messages within a document.

Customize ID Cards

O’Neil’s ONEcard solution enables you to create and deliver highly customized ID Cards for your target audience, and control your ID Card production process from card design, card proofing, ordering and tracking.

Archive Documents

ONEclick is an administrative tool for electronic archiving and retrieval of documents that have been previously delivered to your audience. ONEclick is also a self-service portal that allows your customers (i.e. Healthcare members, Plan Participants for a Financial service company, etc) to have direct access to their personalized documents for viewing and downloading.

Omni-channel Communications

ePresentment Solutions

ONEconnect helps our clients build stronger relationships with their customers by communicating the way your clients demand. With ONEconnect, every communication touchpoint is available to your customer, including cloud-based applications, such as Box and iCloud, and even social media sites. When a new document is available, ONEconnect will notify your audience in real-time, via eMail, text messaging, and smart phone notifications.

Production Management

Collaborate Online

ONEview provides our clients with complete visibility into the document production process, with real-time SLA reporting. O’Neil’s ONEview solution provides clients with the ability to manage their document production and proofing process via a customized, online portal. A dashboard provides the status of each document and data file, and allows our clients to edit, approve, and track print and fulfillment production throughout the workflow.

Build Enrollment Kits

ONEkit allows you to create, personalize and order kits in real-time, 24 hours a day, 7 days a week. Its customizable Internet order management system provides rules-based document assembly enabling you to select kit content from our document repository and add variable data, personalized letters, static documents, and other customized messages to each kit.

"O'Neil is truly an extension of my internal Member Communications team. We rely heavily on their industry expertise and end-to-end web tools that allow us to communicate with our members more effectively and stay in compliance".

- Director of Marketing Communications, National Managed Care Organization
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