Receiving Requirements

1. PRIOR NOTICE: Client is required to give O’Neil prior written notice of at least three (3) Business Days before any shipments of Material Inventory are to be received by O’Neil.

2. PACKING & DAMAGED MATERIALS: All Material Inventory provided to O’Neil is required to be packed neatly and securely using bands, straps, wraps, and/or padding (as appropriate). 

3. DAMAGED MATERIAL INVENTORY: Material Inventory is not permitted to be “dog-eared”, bent, or otherwise damaged when provided to O’Neil; if O’Neil receives damaged materials, O’Neil will notify Client and Client is responsible for providing replacement materials; additional costs may be incurred if O’Neil is required to ascertain the scope of damage. 

4. PACKING LISTS: A complete packing list must be attached to the Bill(s) of Lading for all shipments to O’Neil. The packing list must contain the following information: item number/SKU number; description; purchase order number; total number of containers; quantity per container; total quantities; and number of pallets per item.

5. SHIPPING CONTAINERS: All Material Inventory shall be shipped to O’Neil in containers meeting the requirements described below. Please note that for Material Inventory in book-format, if such materials are intended for immediate insertion, the inventory must be palletized and cannot be boxed.

(a) CARTONS: Except as provided below, or otherwise agreed to by O’Neil in writing, all Material Inventory provided to O’Neil must be packaged in new, single-wall, heavy duty corrugated cartons (each a “Carton”) that: (i) have a minimum edge crush test (“ECT”) of at least forty-four (44 ECT); and (ii) meet minimum bursting test standards of at least two-hundred and seventy-five pounds per square inch (275 psi). All Cartons received by O’Neil should be “ship-ready,” meaning that Material Inventory should be able to be removed from its storage location and shipped without O’Neil being required to repackage materials, re-seal Cartons, and/or obliterate previous address information.

  • Contents: All Cartons for a given shipment must contain identical quantities of Material Inventory. Intermixing of different materials in a Carton is not acceptable.
  • Size: All Cartons for a given shipment must be uniform in size and contain identical quantities of Material Inventory. Individual Cartons may not exceed a maximum size of twelve inches by twelve inches by eighteen inches (12” x 12” x 18”); additionally, each Carton must have a minimum height of at least three inches (3”). 
  • Weight: the weight for each individual Carton should be thirty-five pounds (35 lbs.) Or less; no individual Carton may exceed forty pounds (40 lbs.).
  • Sealing: All Cartons must be taped or heat-sealed shut to avoid damage and for purposes of efficiency. 
  • Labeling: All Cartons must have proper labels affixed (minimum size 3” x 5”) on the upper right-hand corner of the side of the Carton. Such label must be printed in black ink and contain the following information: Client name; project name; job number; purchase order number; product description; the material’s item number in alpha-numerical (i.e., human readable) format; quantity of inventory for the carton in both numeric and bar code formats; and item quantity per inner pack (as applicable). The item number/SKU number printed on containers is expected to match the item number on the label affixed to the Carton and the packing list. No address references should be affixed to Cartons.
  • Partial Cartons: Cartons that are partially filled with Material Inventory (each a “Partial Carton”) must be clearly identified with the words “PARTIAL CARTON” on the outside of the Carton. Any given shipment cannot contain more than one (1) Partial Carton and such Partial Carton must be placed on the top layer of any pallet to decrease likelihood of damage while in transit.  


  • Specifications: All pallets must measure no more than forty inches by forty-eight inches (40” x 48”) and may not be stacked higher than fifty-four inches (54”) high. All pallets must be constructed of wood; no plastic pallets will be accepted. Pallets must be in good enough condition to bear the weight of inventory while in transit and to be safely stored in undecked racking without bowing or breakage. All pallets must have all wooden crossbars intact and such crossbars cannot be warped or broken. 
  • Stacking: Cartons should be stacked on pallets to provide the most stability possible while materials are in transit and during storage. Pallets must be stacked so inventory is snug and tight without leaning, tipping, or crushing the bottom layer(s) while in transit or storage. Only one item number/SKU per pallet is acceptable when the quantity is large enough to consist of multiple pallets, and Cartons should be stacked so the individual carton labels are visible. 
  • Wrapping: All pallets must be tightly shrink-wrapped covering both the base of the pallet and the top Cartons. Cartons should not be able to shift after wrapping is completed. For lighter materials, three (3) layers will suffice; five (5) layers are required for heavier materials (including any printed materials). Other suitable wrapping materials such as banding and crating are acceptable as long as shifting or damage does not occur while in transit or storage; no “V” banding is permitted. Pallets will not be accepted without appropriate wrapping. 
  • Markings: All pallets must be marked with the item number for the material it contains and the total quantity. When shipping multiple items, more than one title can be combined on one pallet as long as the pallet is clearly marked: “MIXED PALLET.”

(c) SKIDS: If O’Neil agrees to accept skids, skids must meet the same requirements applicable to pallets. 

(d) PALLETIZED CONTAINERS: For large one-time projects, at O’Neil’s option, O’Neil can require that Client provides Material Inventory in Gaylord containers or containers that are otherwise palletized with edge boards and pallet toppers. Any excess Material Inventory to be stored must be boxed in Cartons.

6. EXCEPTIONS: If Client requires an exception to these requirements due to the unusual design or size of Material Inventory, or another reason, such exception must be discussed with, and agreed to by, O’Neil personnel in writing prior to Client shipping such materials to O’Neil.