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Improve customer and member communications with CCM software (financial, healthcare)
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  • O’Neil Digital Solutions (O’Neil), a division of William O’Neil Companies, has been a recognized leader in technology-driven, marketing and regulatory communication services for over five decades.
  • O’Neil provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics, O’Neil has a broad set of proven technical capabilities that help companies make complex digital transformations.
  • O’Neil’s ONESuite CCM / CX platform leverages our heritage of turning complex data into actionable insights to drive better results.
  • Over 125 million healthcare members and over 620 thousand physicians/hospital networks receive bi-directional communications from O’Neil.
  • Our team of experts bring over 300+ years of combined Healthcare Professional Services and Financial Services expertise.

Our Heritage and Legacy: A Historical Timeline

In the mid seventies, O’Neil pioneered the field of automated composition and database publishing using state-of-the-art computer technology. Since that time, O’Neil has grown into a national provider of data-driven publishing and marketing communication services for major U.S. organizations.

Mr. O’Neil is one of Wall Street’s most seasoned and successful veterans. At age 30, he bought his own seat on the New York Stock Exchange with profits made in the stock market and founded William O’Neil and Co., Inc., a leading investment research organization.

Mr. O’Neil is the founder and publisher of Investor’s Business Daily, one of the world’s leading financial publications. He is also a best selling author of many essential investment books. Mr. O’Neil’s book, How To Make Money In Stocks – A Winning System In Good Times Or Bad, published by McGraw-Hill, is now in its third revised edition.

To date, William J. O’Neil continues to conduct lectures across the country to sold-out audiences of institutional and individual investors on his strategies for identifying winning stocks and minimizing losses. You may also catch him being interviewed on all the major financial news shows on network TV and cable.

Know your customer.

Communicate with them more effectively.

Improve customer experience & satisfaction.

This is ONEsuite 4.0. One Integrated Platform,
and Powerful AI Features to Transform the Entire Customer Experience.

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Simplification and Modernization of your Information Architecture

ONEsuite simplifies data collection, standardization, and storage from various sources, including core systems, CRM, and third parties. Our data science expertise enhances business rule execution, personalization, targeted marketing, analytics, and business intelligence.

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Understand Your Audience

Enhance your client engagement strategy with ONEsuite’s advanced data analytics. By integrating your data with social determinants, ONEsuite provides deeper audience insights and uses machine learning to recommend the best next action for effective engagement.

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Comprehensive Content Creation, Management, and Delivery Tools

ONEsuite enables users to create and manage responsive content for seamless communication across all channels, including documents, email, SMS, HTML5, and interactive video. Its built-in omni-channel delivery ensures personalized and complex messages reach the right audience across any platform.

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Improve Retention, Expand Relationships, Increase Referrals

ONEsuite’s intuitive drag-and-drop builder makes campaign creation easy. Its built-in analytics segment and qualify engagement strategies based on client preferences, using data to create personalized personas. Machine learning then enhances engagement effectiveness with predictive modeling.

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Digital Transformation + Omni-Channel Solution

Strengthen relationships with targeted messaging in the right format and channel. ONEsuite manages customer profiles, preferences, and consent to ensure communications are delivered according to each customer’s chosen method.

O’Neil Digital Solutions’ ONEsuite CCM + CX Platform Rated World’s Best by Industry Analysts

Transforming Your Customer Communications and the Entire Customer Experience

O’Neil delivers tailored, compliant, and seamless digital and print communications across every touchpoint—helping you drive engagement and reduce operational costs.

 
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