The Aspire Leaderboard CCM/CXM Service Provider Analysis

O’Neil Digital Solutions a Silver Sponsor of the 2021 SPARK Forum

O’Neil Digital Solutions Secures Leadership Position in Aspire’s CCM-CXM Service Provider Leaderboard

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Global Asset Management: 2020 Strategic Leadership Forum

O’Neil Digital Solutions will be exhibiting at the 2020 NICSA Strategic Leadership Forum, February 26 – 28 at the Marriott Harbor Beach in Ft. Lauderdale, FL.

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The Truth About Modern Financial Communications

What do you suppose is the number one reason why financial clients end their relationships with their broker or financial institution? The answer might surprise you. It’s poor communication.

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Financial Services Technology Industry Veteran Tony Mingo Joins O’Neil Digital Solutions

O’Neil Digital Solutions recently announced that long-time financial technology (fintech) veteran Tony Mingo has joined the organization as its Managing Director, Professional Services in the financial vertical.

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How Healthcare Organizations Can Improve their Net Promoter Score

Delivering an exceptional experience beyond medical care is among the most important measures a healthcare organization can take to ensure brand loyalty.

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The Value of the Medicare Plan Star Rating

When it comes to Medicare, delivering great service begins with taking a member-centric approach to communicating with and guiding members at every interaction. When healthcare organizations recognize that expectations vary from person to person, and implement systems to accommodate those expectations, they pave the way for more exceptional service delivery.

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The Value of Omni-channel Communication in Healthcare

“Omni-channel” is among the more trendy terms in marketing these days. And for good reason. A sound Omni-channel strategy can provide abundant returns for both a business and its customers.  Omni-channel communication refers to the significant shift toward more personalized, one-to-one communication through the multiple channels and devices that an individual might use — both online and […]

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