A Powerful Content Creation, Management and Delivery Platform
Self-Service Content and Template Creation and Document Management
Our ONEdoc solution allows our clients to virtually eliminate their composition and desk top publishing departments by providing a virtual composition tool for managing, editing and even creating new document templates. With ONEdoc, you can edit your documents, make global changes, proof documents instantly after making changes, and send documents to other stakeholders for review, via our approval workflow system.
Manage Content and Variable Messages Without Limits
ONEcms enables our clients to create customized content and add variable text and images into any communication channel. ONEcms streamlines template management by providing our clients with a self-service and virtual tool to create and edit customized content and messages within a document, website, or any media. Make global changes, edit static content, and create and deliver your information in real time. Eliminate hours of template design and reduces template versions by giving you complete control.
Customer Communications – safe, secure, and accessible
ONEsuite enables transparency and coordinated interactions between the business and your customers. All communications generated by and managed within the platform are automatically captured and archived ensuring a historical accounting of every customer communication. This includes all documents, emails, text messages, HTML(5) mobile and web content, and IVR. Imagine having all customer communications readily accessible in one place across all lines of business. Access can be provided to customers, brokers/agents, direct sales, marketing, and any other authorized resource. Configurable governance, workflows, and interfaces can be set up to support the necessary control and user experience. Archived communications can be routed for on-demand delivery via already configured channels (email, fax, web content consolidators, print & mail, etc.).
A strong and feature-rich composition system is a must-have for any CCM solution. In Madison Advisors’ review, we found that O’Neil’s ONEdocTM module has the horsepower to meet any document creation or output challenge. The most attractive aspect of ONEdoc is that the stakeholder on the client side needs little to no experience, nor any programming or composition background to interact with ONEdoc. The easy-to-use interface allows clients to create, edit and output templates in any media.
O’Neil Digital Solutions’ ONEsuite platform enables clients to engage with all communications in a virtual environment, from the creation of the content, to the composition of the documents, to the electronic and paper delivery of the communications”.